Below FAQ are some common concerns of our customers.
If you have other questions, please just send it to info@oyeah-health.com
- All
- Dreamy CPAP / APAP Machine
- DeepSleep CPAP / APAP Machine
- CPAP Cleaner
Dreamy CPAP / APAP Machine
To change the working mode or adjust the pressure setting, you need to unlock the device first. Please follow the steps below to unlock the device:
1, Rotate the button and move the cursor to "working mode setting" icon on main interface,
2, Press the shuttle button without releasing for about 5 seconds until you hear a buzzing alarm.
3, Then the top left lock icon will disappear and you will be able to enter the parameter interface to adjust the working mode, air pressure and other relevant parameters.
You can also click here to watch our user guide video on youtube, you can watch the video from 4:59, it will show you the unlock step clearly.
1, Please click here to watch the installation guide on youtube.
2, Please click here to download the management software to your Windows computer.
After you install the software, you need to prepare a square-opening USB wire to connect the machine to your computer. If you don't have the square-opening USB wire, you can click here to buy one.
3, Please click here to watch the video on youtube about how to check/download/print the data report.
DeepSleep CPAP / APAP Machine
2, Long press the ramp button on the machine to get QR code and use the Android Phone App “SSCPAP” to scan this QR code to generate usage report (Summary).
CPAP Cleaner
2, Long press the ramp button on the machine to get QR code and use the Android Phone App “SSCPAP” to scan this QR code to generate usage report (Summary).